Watersports Booking Terms and Conditions
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Welcome to Creating Memories L.L.C.
By booking a city tour with us, you agree to comply with the following terms and conditions. Please read them carefully before making your reservation.
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1. Booking and Reservation
The client shall provide Creating Memories LLC with advance notice of its equipment rental requirements for each activity.Water Link shall make reasonable efforts to accommodate such requests, subject to availability.
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2. Late Arrivals
All customer should arrive at least 15 minutes prior the allotted time to avoid losing the slot anddelay the timings. Otherwise, it will be rescheduled on the same day
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3. Cancellation Policy
• A 100% refund will be granted in case the activity is cancelled more than 24 hours prior.
• No refund will be granted for activity cancelled less than 24 hours prior.
• Creating Memories reserves the right to cancel or reschedule activities if they overlap with sunset timings, including cases where the delay is caused by the customer. In such cases, Creating Memories will not be liable for cancellation fees as per the refund and cancellation policy outlined above.
* Please note this cancellation policy is subject to change based on specific circumstances.
4. Payment Terms
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CREATING MEMORIES L.L.C. requires full payment to be made prior to the execution of the trip to confirm the reservation. No bookings will be considered confirmed until payment is received in full.
5. Cancellation due to bad weather
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If the activity had to be cancelled due to weather conditions, the customer will be notified through Message, Call or Email. A full refund or re-schedule shall be granted as per client’s choice.
6. Liability and Indemnity:
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Both parties agree to indemnify, defend, and hold harmless each other from and against any and all claims, damages, losses, liabilities, costs, and expenses arising out of or related to the negligence or willful misconduct of the indemnifying party.
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7. Governing Law
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These terms and conditions are governed by the laws of the United Arab Emirates.
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Any disputes arising from your booking or participation in the tour shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates​
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8. Contact Us
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If you have any questions or need further assistance, please contact us at mail@eventsdxb.com.